Care Guide
Proper care is the difference between hair that lasts 2–3 weeks and hair that lasts 12–24+ months. This guide shows you exactly how to maintain your human hair wigs, weaves/bundles, and closures/frontals purchased or rented from HairCity.
Designed specifically for Zimbabwe’s climate (heat, dust, travel, and busy lifestyles), these steps will help you keep your hair soft, tangle-free, natural-looking, and long-lasting.

Why Hair Care Matters
Human hair behaves just like your natural hair. Without moisture and protection, it can become dry, tangled, or brittle. Many “quality complaints” are actually care issues.
- Better shine and softness
- Less shedding and tangling
- Longer lifespan (especially Vietnamese/Brazilian hair)
- More natural appearance
- Better value for money
Daily Care Routine (5 Minutes Only)
These simple habits prevent 90% of problems HairCity customers experience.
Use a wide-tooth comb. Start from the ends and move upward. Never pull from the roots.
2. Add light moisture
Apply a small amount of serum or hair oil. Avoid heavy grease.
3. Protect at night
Wear a satin bonnet or scarf to reduce friction and tangles.
4. Avoid excess heat
Use heat protectant before straightening or curling.
How to Wash Your Wig or Bundles
Wash every 7–14 days (or when product buildup occurs). Over-washing dries the hair out.
- Detangle first
- Use lukewarm water (not hot)
- Apply sulphate-free shampoo gently downward
- Rinse and apply conditioner
- Air dry on a wig stand (avoid rough towel rubbing)
- Add light serum when dry

Wig-Specific Care Tips
- Store on a wig stand when not in use
- Remove glue residue after every wear
- Do not sleep in lace front wigs daily
- Avoid cutting lace unnecessarily
- Use light hold products only
Weave & Bundle Care Tips
- Wrap hair at night
- Do not scratch scalp aggressively
- Wash scalp carefully between tracks
- Limit heavy styling products
- Visit stylist every 3–4 weeks for maintenance
Do’s & Don’ts
- Use satin/silk protection
- Use sulphate-free shampoo
- Air dry
- Use heat protectant
- Sleep without protection
- Use harsh chemicals
- Over-bleach/dye repeatedly
- Brush aggressively when wet
Rent-a-Wig Care Rules
Rental wigs must be returned in good condition to receive your full deposit refund.
- No dyeing or bleaching
- No cutting lace
- No heavy glue buildup
- Keep unit clean and detangled
- Return on time
Gentle care protects both the hair and your deposit.
Quick FAQs
How long should human hair last?
With proper care: 12–24+ months.
Can I dye my bundles?
Yes (retail only). Avoid frequent bleaching.
Why is my hair tangling?
Usually dryness or sleeping without protection.
Can I use normal shampoo?
Use sulphate-free to avoid dryness.
Need Hair Care Products?
Shop HairCity’s recommended shampoos, conditioners, oils, and accessories designed specifically for human hair wigs and weaves in Zimbabwe.
Shop Hair Care
